Frequently asked questions

Most apparel orders ship up to 10 business days after you approve your proof and payment is received. Promotional products can take up to 15 business days (about 3 weeks). Rush production is available for a fee. Text us your date and we will tell you what is possible.

DTF and DTG printing have no minimum. Screen printing starts at 24 pieces. Promotional product minimums vary by item and are shown on each product page.

We accept credit and debit cards, ACH bank transfer and checks. Schools and organizations can request an invoice.

Yes. Prices drop automatically as quantity goes up, and non-profit discounts are available on request. Ask us when you request your quote.

Yes, paid samples are available for most blank garments and promotional products so you can check fit, color and feel before a full order.

We do not decorate customer-supplied garments. Choosing from our catalog lets us guarantee print quality, timing and replacements.

We price match blank garments from comparable suppliers. Send us the link or quote and we will take a look.

Screen printing is the best value for larger runs with a few colors. DTG and DTF are great for full-color art and small runs with no minimum. Embroidery gives polos, hats and jackets a premium stitched finish. Sublimation is for all-over prints on polyester, and engraving is for metal, wood and drinkware.

Embroidery is priced by stitch count and quantity. A left-chest logo is usually 5,000 to 8,000 stitches. We confirm the stitch count on your free proof.

We ship across the United States from our Austin, Texas base. We are an online business, so there is no walk-in pickup.

Tell us your need-by date on the quote form or in the studio. If your date is tight, rush production is available for a fee.

Vector files (AI, EPS, PDF, SVG) are best. High-resolution PNG or JPG files at 300 DPI at print size work well too. Not sure? Send what you have and we will check it.

Minor art fixes, like cleaning edges, centering or adjusting colors, are free. Larger redraws or new designs can be quoted.

Always. You get a free digital proof, and a real person reviews your art before anything is printed.

Promotional products are priced in quantity packs. Each product page shows the price per piece at every quantity break, so you can see how much you save by ordering more.

Promo items have a flat $40 setup fee. Magnets and stickers have no setup fee. You see it on the product page and on your quote before you approve.